To track your order, an email would have been sent out when your order shipped with the applicable tracking number(s). This usually takes 1-3 business days. If you have any account you can login to view your order details. If you can’t locate your tracking number feel free to contact us at firstname.lastname@example.org and don't forget to include your order number. You can write us in English or Spanish.
- We stand behind everything we sell and making sure that you are happy with your purchase. If you are not 100% satisfied with your purchase within 60 days of purchase then return it for a credit or refund. No questions asked. The product you are requesting the refund/return must be in resellable conditions to be eligible.
- If you're not satisfied with your product(s), please return the item(s) for a store credit or full refund for the cost of the item(s). You'll have 60 days from the time of purchase from our store.
- Once the returned item is received we will refund you the cost of the item, excluding any shipping costs. In order to process the return, please read through "How to Return an Item." To better serve you in the future, please let us know why you are returning the item. You'll be responsible for the shipping charges associated with sending the return back to us. The original shipping cost is non-refundable. Please allow 7 business days for returns to be processed.
- If you have any other questions about returns please feel free to contact us.